職責(zé)描述： 將擔(dān)任文化與語言溝通的橋梁，確保阿拉伯語患者獲得公平、富有同情心且高效的醫(yī)療服務(wù)。您的角色對(duì)于患者安全、滿意度以及醫(yī)院在社區(qū)內(nèi)的聲譽(yù)至關(guān)重要； 執(zhí)行上級(jí)分配的其他市場(chǎng)相關(guān)任務(wù)。 Serve as?a?key?liaison?for?Arabic-speaking?patients,? bridging?communication?between?patients,?medical?practitioners?and?hospital?staff.?Deliver?culturally?sensitive?customer?service?throughout?the?patient?journey?(admission?to?discharge)?to?ensure?satisfaction?and?promote?hospital?services. Undertake other market-related tasks assigned by superiors 任職要求： 3年以上客戶服務(wù)類相關(guān)工作經(jīng)歷； 情商高、溝通協(xié)調(diào)能力強(qiáng)，中外籍人員均可； 語言要求:阿拉伯語熟練，英語可溝通，中文可溝通。 Fluent in Arabic and English (both verbal and written) is essential. Deep understanding of Arab cultural norms and a high degree of cultural sensitivity. Familiarity with medical terminology is a strong advantage.